Accessibility statement

The Barcelona Zona Franca Consortium has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018, of 7 September).

This accessibility statement applies to https://zfbarcelona.es/

This website applies the requirements of the UNE-EN 301549:2022 Standard, considering the exceptions to RD 1112/2018.

Compliance Status

This website is partially in accordance with Royal Decree 1112/2018, of 7 September. Then, because of the exceptions and/or the lack of conformity of the aspects indicated below.

Non-accessible content

The content below is not accessible for the following reasons:

a) In accordance with Royal Decree 1112/2018, of 7 September, the following are lacking:

This accessibility statement does not include barriers to external pages even if they are part of the navigation process.

There are images and/or non-textual elements without alternative content (Criterion 9.1.1.1 of the UNE-EN 301549:2022 standard).
There is video-only or audio-only content for which no alternative is provided (Criterion 9.1.2.1 of the UNE-EN 301549:2022 standard).
There is information in the content that, although perceived visually, is not transmitted to assistive products such as screen readers. Some examples may be: visually grouped elements that are not identified as lists, data in table format, titles, identification of content regions, relationships between tags and controls, etc. (Criterion 9.1.3.1 of the UNE-EN 301549:2022 standard).
Some form fields do not contain properties that identify the type of data that is expected, so that browsers can offer automatic filling effectively (Criterion 9.1.3.5 of the UNE-EN 301549:2022 standard).
Colour has been used to transmit information without offering any alternative (Criterion 9.1.4.1 of the UNE-EN 301549:2022 standard).
The contrast between the text and the substance is insufficient (Criterion 9.1.4.3 of the UNE-EN 301549:2022 standard).
The resizing of the text causes some content to overlap, be cut off or hidden (Criterion 9.1.4.4 of the UNE-EN 301549:2022 standard).
There is content that requires two-way scrolling to access all the information or functionality (Criterion 9.1.4.10 of the UNE-EN 301549:2022 standard).
The colour contrast between non-textual elements and the background is insufficient (Criterion 9.1.4.11 of the UNE-EN 301549:2022 standard).
There are elements that cannot be activated through a keyboard or other emulator devices (Criterion 9.2.1.1 of the UNE-EN 301549:2022 standard).
Moving elements have been included without a mechanism that allows them to be stopped (Criterion 9.2.2.2 of the UNE-EN 301549:2022 standard).
There are pages where the titles do not describe their subject or purpose (Criterion 9.2.4.2 of the UNE-EN 301549:2022 standard).
Keyboard navigation does not follow a logical order in some content (Criterion 9.2.4.3 of the UNE-EN 301549:2022 standard).
There are titles or labels that do not adequately convey the topic or its purpose (Criterion 9.2.4.6 of the UNE-EN 301549:2022 standard).
Data entry or value selection causes changes in the context without prior warning (Criterion 9.3.2.2 of the UNE-EN 301549:2022 standard).
Errors when entering data in forms are not correctly identified or are not described in text (Criterion 9.3.3.1 of the UNE-EN 301549:2022 standard).
There are forms that do not offer suggestions for correcting the errors produced (Criterion 9.3.3.3 of the UNE-EN 301549:2022 standard).
The HTML code has syntax errors (Criterion 9.4.1.1 of the UNE-EN 301549:2022 standard).
There are status messages that are not notified to screen readers (Criterion 9.4.1.3 of the UNE-EN 301549:2022 standard).
Not all the criteria of the UNE EN 301549:2022 standard that have their equivalent in the WCAG 2.1 standards (Criterion 9.6 of the UNE-EN 301549:2022 standard) are met.
User preferences are not preserved (Criterion 11.7 of the UNE-EN 301549:2022 standard).
The product documentation supplied does not comply with the applicable accessibility requirements (Criterion 12.1.2 of the UNE-EN 301549:2022 standard).

Documents no web (PDF)

There is information in the content that, although perceived visually, is not transmitted to assistive products such as screen readers. Some examples may be: visually grouped elements that are not identified as lists, data in table format, titles, identification of content regions, relationships between tags and controls, etc. (Criterion 10.1.3.1 of the UNE-EN 301549:2022 standard).
The contrast between the text and the substance is insufficient (Criterion 10.1.4.3 of the UNE-EN 301549:2022 standard).
There are pages where the titles do not describe their theme or purpose (Criterion 10.2.4.2 of the UNE-EN 301549:2022 standard).
The main language of the content has not been specified (Criterion 10.3.1.1 of the UNE-EN 301549:2022 standard).

Audiovisuals

Players do not offer an independent mechanism to activate audio description (Criterion 7.2.1 of the UNE-EN 301549:2022 standard).
Players do not provide controls to activate subtitling and audio description at the same level of interaction as the main controls (Criterion 7.3 of the UNE-EN 301549:2022 standard).

B) Disproportionate burden

Not applicable

C) The content does not fall within the scope of the applicable legislation:

Although work is being done, the website could contain office files in PDF format, multimedia content or other formats that do not meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 13 June 2024.

The method used to prepare the statement was the external accessibility audit carried out by the web accessibility consultancy TOTHOMweb, an auditing company accredited by ENAC (National Accreditation Entity).

Last revision of the return: 13/06/2024.

Observations and contact details

Communications on accessibility requirements (article 10.2.a of Royal Decree 1112/2018) can be made through the following accesibilidadweb@zfbarcelona.es. Or to the phone +34932683111.

For example:

To report any possible non-compliance by this website.
Transmit other difficulties in accessing the content.
To make any other queries or suggestions for improvement regarding the accessibility of the website

Communications will be received and forwarded by the Consorci Zona Franca Barcelona as the unit responsible for this website.

Requests for accessible information and complaints

To make requests for accessible information and complaints (article 12 of Royal Decree 1112/2018) it is necessary to access the procedure “Contents accessible to the web” select the option “Go to procedure”, “New registration”, “Log in with your Cl@ve” and select the appropriate identification method to access the form.

Requests for information and complaints will be received and attended to by the person responsible for the website.

Any natural or legal person may make complaints regarding compliance with the requirements of Royal Decree 1112/2018 and request information regarding content excluded from the scope of application of this regulation.

Applications and complaints are registered in accordance with the requirements established by Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Application procedure

The application procedure set out in Article 13 of Royal Decree 1112/2018 can be initiated by the “Contents accessible to the web” select the option “Go to procedure”, “New registration”, “Log in with your Cl@ve” and select the appropriate identification method to access the form.

If once a request for accessible information or complaint has been made, it has been rejected, you do not agree with the decision adopted or the response does not meet the requirements of article 12.5 of RD 1112/2018, you can initiate a complaint for

To know and oppose the reasons for the dismissal
Urge the adoption of the appropriate measures in case of disagreement with the decision adopted
Explain the reasons why we consider that the response does not meet the requirements.

A claim can also be initiated in cases where 20 working days have elapsed without having received any response.

Complaints will be received and processed by the Responsible Accessibility Unit (URA) of the Ministry of Finance and Public Function as the hierarchical superior of the Responsible Accessibility Unit (URA) of the Consorci Zona Franca Barcelona.

The commitment of the Consorci Zona Franca de Barcelona to accessibility

This website applies the requirements of the UNE-EN 301549:2022 Standard, considering the exceptions of RD 1112/2018.

The Consorci Zona Franca de Barcelona website has been built with the aim of facilitating universal access to all people who consult it, regardless of their physical, sensory or intellectual abilities, and the technical context of use with which they do so (type of device, software, connection speed, environmental conditions, etc.).

That’s why we work to remove barriers that hinder access to information and communication.

The commitment of the Consorci Zona Franca Barcelona is to achieve the “Double-A” (AA) level of conformity, as required of public administrations by European and national legislation.

Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 establishes the rules required of Member States so that all websites and mobile applications in the public sector, regardless of the device used to access them, comply with the accessibility requirements set out in the UNE-EN 301549:2022 standard, on accessibility requirements for the public procurement of ICT products and services in Europe.

The UNE-EN 301549:2022 standard is mainly based on the Web Content Accessibility Guidelines (WCAG) 2.1, of August 2018. Specifically, it is necessary to comply with level AA. However, the standard also has other additional, mandatory and conditional requirements.

The directive is mandatory, but it is not directly applicable, which is why a royal decree has been developed at the state level that develops the scope and requirements, at least. The state transposition is Royal Decree 1112/2018, of 7 September, on the accessibility of websites and applications for mobile devices in the public sector.